American Appliance Inc review summary
5
on Google,May 06, 2025
TRACY
The gentleman that brought our appliances were very friendly and professional.
4
on Google,May 05, 2025
Victor
5
on Google,May 02, 2025
Deborah
Not only are their products cost effective and great quality, but they have warranties. I've bought other appliances, there, through the years and never needed to use it...except this time. I had a high-efficiency washer that I hated (electrical/wouldn't let me over-ride water level/took an hour to wash a load/etc) so I bought an "old school" washer with a tall agitator/I set water level/and has quick cycle). Anyhow, after a few months I noticed a little water on the floor periodically. I called American Appliance, a guy was out in 2 days to diagnose. All I paid for was the service charge. It was a warn rubber ring (but bless the tech, Billy, for his patience and thoroughness...he had to nearly disassemble all parts to find it). The part was inexpensive and labor was included. Billy went above and beyond by cleaning the tub and all movable parts. He cleaned the floor as he went (brought his own wipes/paper towels/etc). I've always been impressed with American Appliance but Billy is amazing. *Also, to the person who hit my truck and left while I was there after the hurricanes (October) and American Appliance was running on a generator and didn't have cameras yet... your mom's a hoe. I hope karma got ya.
5
on Google,May 02, 2025
Roger
5
on Google,May 02, 2025
Ciara
5
on Google,Apr 24, 2025
damôn
Bought a washer at a excellent price, was delivered in two days and installed. Delivers were very professional and knowledgeable in installation. Both had excellent attitudes, will absolutely use this business for future purchases.
5
on Google,Apr 24, 2025
Larketia
The entire service was great! Everyone that i had contact with made sure I was happy and satisfied and I can say yesss I am!!!! Thank you all again
5
on Google,Apr 23, 2025
Kelly
I am so happy with everyone at American Appliance . Everyone from the store where I purchased my refrigerator to the amazing delivery team were amazing . I highly recommend .
5
on Google,Apr 23, 2025
Therese
There is ALWAYS A BIG inventory, helpful sales people and the delivery people are great. Very happy w/ American Appliance
3
on Google,Apr 19, 2025
Robert
-Purchased washer and dryer. -Store assistance and purchase was fantastic. Extremely helpful, affordable, and friendly. 5 stars. -Delivery was OK. Delivery people were great but a short heads up during the work day did not give us much time to make it home for delivery. More consideration should be taken. 3 stars. -Washer stopped working in less than a month. Customer assistance and response for repair is less than desirable. Also, Saturday hours on website and over phone do not match making it hard for us to know if you are open or not. Saturday is the only day I can bring the washer back. It’s a 2 hour round trip and I have no idea if you are open. Tried calling, email and facebook. 1 star. -Overall 3 stars.
5
on Google,Apr 18, 2025
Cheryl
Amazing experience from having Mike walk me around the show room and answer all my questions. The price was right too! The delivery guys were going to be early so I unhooked the garage opener, they let themselves into the garage, hooked up the wash machine and hooked up the garage opener before leaving. Wonderful experience!
5
on Google,Apr 17, 2025
Alan
5
on Google,Apr 16, 2025
Trish
The delivery was great from American Appliance. Love my washer and dryer. Thank you for the speedy delivery.
5
on Google,Apr 15, 2025
Traer
I have purchased a refurbished stove, washer and dryer and have even had a refrigerator door painted at American Appliance! Mike and the team are fantastic, they take the time to educate you during the purchasing process, deliver items with care and stand behind their product warranties 100% if there's a need for repair or a reason for exchange. Thank you!
5
on Google,Apr 13, 2025
Jan
I bought a stove from AA Inc.a year ago. I didn't want to rush to leave a review. After using the a stove for over a year I can't stop admiring it. It's wonderful in every aspect, everything in it works flawlessly. The whole process of buying, replacing the old stove, the punctuality of the crew is a model for the big companies to follow. Thank you!
3
on Google,Apr 09, 2025
Fran
Although I loved the product that I bought, I did not love getting in a political discussion with the delivery guys. I felt like I was cornered because I was asked what my political beliefs were. He then began asking me why I had such beliefs. I thought I was just having a freezer delivered.
5
on Google,Apr 08, 2025
Deborah
Great Prices & Service! When my washing machine died, I wanted to get a good reconditioned washer to replace it. They had a great selection of them in their showroom and I was able to find the perfect solution for the features I wanted. Everyone from the showroom to the delivery team was kind, helpful and professional. Delivery and installation was fast and easy, including hauling off my old machine. I definitely recommend them for any of your appliance needs.
5
on Google,Apr 07, 2025
Stephanie
Service was 100
5
on Google,Apr 04, 2025
Tracy
These folks are Amazing! I had to reschedule 2 times, due to my Mom being sick. They were more than understanding. The service man was super polite. I would highly recommend American Appliance. And… they don’t overcharge for labor. Reasonably priced!!
5
on Google,Apr 04, 2025
alley
I purchased my washer and dryer here and I love them! I just needed to have the belt replaced on my dryer and they came out quickly, fixed it even more quickly and were completely professional through the entire process. Very nice people!